Integrate Online Ordering Into Your Business

FRICTIONLESS SETUP

OrderNext works seamlessly and can be deployed quickly, acting as its own point of sale.

CUSTOMER SATISFACTION

Minimise the time your guests spend waiting in lines, giving them more time to enjoy the event.

PROTECT CUSTOMERS AND FANS

Customers and Fans use their own phone to make and complete purchase – remove touch points and reduce risks.

HAPPY GUESTS

Guests shop easily from their phones, orders are sent directly to your point of sale.

REVENUE & EFFICIENCIES

Increase the average guest spend while reducing checkout times – with cashless transactions.

TAKE CONTROL

Menus are easy to use and change, allowing staff to be creative about offers and revenue generating opportunities.

Food & Beverage

Allow fans and customers to browse menus and order directly from their mobile device

Allows venues to offer order-ahead menus for pickup, table delivery service menus, VIP menus for guests in specific locations and scan-and-go solutions for cashless, POS-less hawkers.

Sports clubs can create specific menus for away fans, family options or provide in seat delivery to fans in disability or VIP areas to prioritise those who need dedicated service.

  • Offer fan-friendly pricing
  • Apply member discounts
  • Display calorie count
  • Integrates with your POS or use our mobile system
  • Add gratuity to orders
  • Note nutrition and allergens
  • Pay with credit card stored in web browser or app
  • Leverage our upsell engine
  • Use Apple Pay or Google Pay

Guest Experiences

Offer guests and fans special and distinctive experiences that can’t be found elsewhere

Allows venues to create special or one-off offers that can be redeemed easily through the OrderNext platform. Experiences can be linked to sponsorship deals or time-limited to help increase conversion.

Venues that need to re-orient to new methods of booking appointments or controlling numbers in a certain space due to health concerns can create items to offer on a first come first served basis

  • Make items limited in number to drive redemption
  • Increase sale of high margin goods
  • Collaborate with sponsors
  • Make Fans and Customers feel Unique
  • Simple and Easy to create
  • Offer fan-friendly pricing
  • Use to manage inventory more efficiently
  • Offer exclusive experiences to VIPs
  • Simply Order, pay then redeem

Merchandise

Sports clubs, Business, Hotels – Any organisation that sells goods or services can create their menus or items, take payment via OrderNext and then complete the transaction with the purchaser.

Traditional selling points can be changed – any location that goods can be transported to can become a shop or distribution point – wider spaces, reducing queues and increasing sales via these ‘Virtual Concessions’.

Higher margin items can be prioritised and items can be grouped into packages to make them more attractive. Dedicated pick up points mean purchases don’t need to be put off due to inconvenience.

  • Conferences and conventions swag
  • Sell for pickup or delivery
  • Set discounted item prices
  • Create VIP member only merchandise
  • Integrates with your POS
  • Sponsorship tie ins
  • Contextual items, e.g ponchos, suncream etc.
  • Self-checkout for fans
  • Promote an item of the game

Initially, we had heard about OrderNext in our search for a food ordering application that would ensure a safe ordering and delivery experience for our customers at Pine Ridge Golf Club. Since COVID-19 had disrupted our previous way of working, we wanted to transition to an online ordering platform, and OrderNext – the service provided by VenueNext Europe has exceeded our expectations.

From the get-go, the platform has been incredibly easy to use and prioritised user experience. With 86% of transactions done through the app, our direct feedback from customers has been that they are spending more money because they no longer need to order at the bar. Customers are also not faced with the awkward scramble when paying for the bill, as your smartphone remembers pay details and each user can pay upfront for their service. We will definitely be using an online app going forward, the transition has been great and OrderNext provides a fantastic solution that keeps our customers and staff happy and safe.

Richard Woolley

Manager, Pine Ridge Golf Club

For Hugh Carol Home Cooking, communication with our customers is incredibly key and integral for the business. Our previous method of order and delivery was much more process driven, with orders being done manually. We first discovered OrderNext through an Instagram advert, and since integrating the platform, our business operation has changed dramatically. Our customers have easy access to menus and images of their food; the process has been straight forward and we’ve had no teething issues switching to using OrderNext. The OrderNext team is always on hand, providing reassurance that the system works to fulfil our business needs. Overall, the platform has increased efficiency and allowed us more time to plan for the future – rather than get stuck in day to day administrative tasks. We’d recommend OrderNext to any hospitality or take away business who are looking for something reliable, simple and streamlined.

Kenny Rea

Hugh Carrol Home Cooking

We were looking at ways to re-open safely and trying to find the right solution. It needed to be quick to use and easy to understand for staff and customers alike. When we came across OrderNext – the QR code service from VenueNext Europe – it was exactly what a pub and restaurant like ours needed. Using their own mobiles to order and pay for food and drinks, customers no longer need to queue up – everything is ordered straight to their tables. It’s provided that level of reassurance that customers needed in order to enjoy pubs again. I’d certainly recommend OrderNext to other establishments too

Sharon Retmanski

Manager – The Queen’s Inn Pub, Restaurant & Hotel

OrderNext has been a great addition to our restaurant business, allowing us to move forward when in such uncertain times. Ahead of re-opening, like many other food and beverage venues, we had many elements to consider. Tackling contactless ordering and payments alongside providing our customers with peace of mind during their visit were business-critical decisions we needed to make.

OrderNext, the service provided by VenueNext Europe has really helped ease the pressures. Integration into our system was straight forward with the support of the OrderNext team. Once up and running, it’s allowed our small team to operate efficiently and the delight we’ve seen from customers on first use the QR-based service has been great to see. We’ve also benefited from the statistics and insights the app provides on sales – invaluable when making further business-critical decisions as we begin to tackle the summer ahead.

John McGale

Manager and Owner, Carron Restaurant

OrderNext has really helped us reach and service more customers, it’s really that simple. With the hot weather we’ve enjoyed this summer, a hog roast is going to be really popular at venues and private events so we wanted to make it really easy for customers to book us for their events. Having the added function of managing orders via the QR code service from OrderNext – part of VenueNext Europe – has meant no queues for food and no added hassle for venue managers or event organisers. It has really set us up during an uncertain time via the impact of covid. Everyone can now focus on enjoying our hog roast rather than worrying about health and safety when dining out.

Adrian Clarke

Anglesey Hog Roasts